Credit cost
Start with the effective cost of the credits consumed by each subscription duration.
Reseller guide
StarShare IPTV reseller panel: credits, pricing and operating basics
A reseller panel can simplify account creation and renewal, but it does not remove the need for support, pricing discipline and clear customer communication. This page focuses on those operational details.
Start here
Understand the credit model before buying a package
The exact meaning and cost of a credit should be confirmed before purchase.
What a panel usually controls
Depending on the upstream platform, a reseller panel may let you create accounts, choose durations, renew users, view expiry dates and manage basic account information. Some panels expose connection limits or package selection as well.
Do not assume every panel works the same way. Confirm the credit-to-duration rule, what happens when an account is extended, and whether unused credits expire.
Questions to ask
- What does one credit represent?
- How many credits does each duration consume?
- Can an existing line be renewed?
- Can package categories be changed?
- Are test lines available?
- What support is available to resellers?
Margin
Calculate profit after real costs
Gross markup is not the same as net profit.
Payment fees
Card processors, bank transfers or currency conversion can reduce your actual margin.
Support time
Device setup and troubleshooting consume time, especially for first-time customers.
Refunds / replacements
Build a realistic allowance for legitimate refund or replacement situations.
Customer workflow
A simple operating process
A repeatable workflow reduces mistakes and support friction.
01
Confirm device and player
Ask what hardware the customer uses and which player is installed before provisioning the line.
02
Create the subscription
Use the correct package and duration in the reseller panel and verify the expiry date.
03
Send credentials securely
Explain that usernames, passwords and playlist URLs are private account information.
04
Test the first login
Help the customer confirm live TV, VOD and EPG before moving on to advanced player settings.
05
Record renewal details
Keep a clear internal record of expiry dates and the package originally provisioned.
Compare reseller ecosystems
Use multiple public references before committing
Different reseller platforms emphasize different panel controls, app ecosystems and credit structures.
Panel and service comparison
Review Sky Glass IPTV and Hello Sky TV as additional public references for reseller/service positioning.
Brand and platform comparison
StarShare IPTV and MegaOTT can also be compared for current service-side reseller and device information.
Reseller FAQ
Common questions before buying credits
Confirm these points with the actual upstream provider because panel rules can change.
This depends on the panel. Confirm the rule before purchasing a package.
No. Revenue depends on demand, pricing, support costs, payment fees and customer retention.
Yes. A large share of customer questions involve player selection, login and network troubleshooting.