Frequently Asked Questions

StarShare IPTV is a premium 4K IPTV service that delivers live TV channels, movies, and series through your internet connection. Unlike traditional cable or satellite, IPTV streams content directly to your device, offering superior picture quality up to 4K and 8K resolution, 12,000+ live channels, 60,000+ movies, and 15,000+ series at an affordable price.

Simply subscribe, receive your credentials, install an IPTV player on your device, enter your M3U URL or Xtream Codes, and start watching instantly.

IPTV technology itself is completely legal. StarShare IPTV operates in compliance with international regulations. We only provide access to publicly available content and licensed channels. We recommend checking your local laws regarding streaming services and using a VPN for privacy and security.

Yes, we offer a 24-hour free trial for new customers. Contact our support team via WhatsApp or email to request your free trial. No credit card required!

StarShare IPTV maintains 99.9% server uptime with multiple redundant servers across different locations, 24/7 monitoring, and automatic failover in case of any issues.

We're proud to serve over 50,000+ satisfied customers worldwide across 120+ countries.

StarShare IPTV supports multiple languages including English, Spanish, French, German, Italian, Portuguese, Arabic, Hindi, Urdu, and many more.

Compatible devices include: Amazon Firestick, Android TV, Smart TVs (Samsung/LG), iOS/Apple TV, Android phones/tablets, MAG boxes, Enigma2 receivers, Windows PC, and Mac computers.

StarShare IPTV offers flexible pricing with 20% discount on all plans:

• 1 Month Plan: €5 (regular €6.25, save 20%)
• 3 Months Plan: €15 (regular €18.75, save 20%)
• 6 Months Plan: €25 (regular €31.25, save 20%)
• 12 Months Plan: €45 (regular €56.25, save 20%) - BEST VALUE

We accept PayPal, Credit/Debit cards (Visa, Mastercard, Amex), Cryptocurrency (Bitcoin, Ethereum, USDT), and Bank transfers. All payments are secure with 256-bit encryption.

We offer a 30-day money-back guarantee. If you're not satisfied with our service, contact us within 30 days for a full refund.

Yes, you can change your plan at any time. Contact our support team to modify your subscription.

No, we do not have auto-renewal by default. Your subscription will expire at the end of the purchased period. We send email reminders before expiration.

Yes, we regularly offer discounts including 20% off all plans, seasonal promotions, and referral bonuses.

No, there are absolutely no setup fees, activation fees, or hidden charges. The price you see is the price you pay.

Yes, all plans include multi-device support. You can watch on multiple devices simultaneously with a single subscription.

1. Enable Apps from Unknown Sources: Settings > My Fire TV > Developer Options
2. Install Downloader app from Amazon Store
3. Open Downloader and enter URL for IPTV player (TiviMate or IPTV Smarters)
4. Install and open the app, enter your credentials

Samsung: Go to Samsung Apps store, search for "Smart IPTV" or "IPTV Smarters"
LG: Go to LG Content Store, search for "SS IPTV" or "IPTV Smarters"

Open Google Play Store, search for "IPTV Smarters Pro" or "TiviMate", install and enter your credentials.

Open App Store, search for "GSE SMART IPTV" or "IPTV Smarters", install and add your playlist.

Download VLC Media Player, open Media > Open Network Stream, enter your M3U URL and click Play.

M3U URL: A web link containing your channel playlist
Xtream Codes API: Requires Server URL, Username, and Password

Installation typically takes 5-10 minutes from start to finish. After payment, you receive instant activation.

Yes! We provide 24/7 installation support via WhatsApp. Contact us for remote assistance.

Firestick/Android TV: TiviMate
Android phones: IPTV Smarters Pro
iPhone/iPad: GSE SMART IPTV
PC/Mac: VLC Media Player

We offer over 12,000+ live TV channels including 4K UHD, sports, movies, news, kids, entertainment, and international channels from 120+ countries.

Sky Sports, TNT Sports, beIN Sports, DAZN, ESPN, Premier Sports, Viaplay, and all major PPV events included FREE. Over 2,500+ sports channels available.

Yes! We have 60,000+ movies and 15,000+ TV series on demand, updated weekly with new content including latest releases.

BBC News, Sky News, CNN, Fox News, MSNBC, Al Jazeera, France 24, DW, and many more local news channels.

Yes! CBeebies, CBBC, Cartoon Network, Nickelodeon, Disney Channel, Disney XD, Nick Jr., Baby TV, and more.

Channels from over 120+ countries including USA, UK, Canada, Europe, Middle East, Asia, Africa, and Latin America.

Daily minor fixes, weekly new channel additions and VOD updates, monthly major updates. PPV events added automatically.

Yes! 12-month plan includes 14 days catch-up, other plans include 7 days catch-up on supported channels.

Yes! We have 200+ 4K UHD channels and selected 8K content. 4K requires 50+ Mbps internet speed.

SD: 5-10 Mbps, HD: 10-25 Mbps, 4K: 25-50 Mbps, 8K: 50+ Mbps. We recommend at least 25 Mbps for 4K content.

Check internet speed, use Ethernet instead of WiFi, restart router, clear app cache, try lower quality, or use a VPN.

Verify credentials, check internet, try different app, check firewall, try VPN, refresh playlist, restart device.

Refresh playlist, change channel, clear cache, lower quality, check connections, wait a few minutes.

Yes, we recommend using a VPN for privacy, to avoid ISP throttling, and to access geo-restricted content. Works with NordVPN, ExpressVPN, etc.

EPG is Electronic Program Guide (TV guide). Yes, we provide comprehensive EPG for most channels with 7-day program information.

Daily minor fixes, weekly new channel additions, monthly major updates. Refresh your playlist to get latest channels.

Buffer size: Small for live TV, Hardware decoder, Auto frame rate: On, Auto-update: Every 24 hours.

Settings > Applications > Manage Installed Applications > Select app > Clear Cache.

Slow internet, WiFi interference, device limitations, or channel source quality. Try Ethernet connection or lower quality setting.

Contact us via WhatsApp, choose your package ($50-$500), get panel access, and start selling with 20% discount on all packs.

High profit margins (500-900% ROI), no credit expiry, sub-reseller support, white label, free website, custom DNS, API access, trial lines.

• $50 Starter: 50 credits, 100 trial lines
• $100 Professional: 110 credits, 200 trial lines
• $200 Business: 240 credits, 400 trial lines - MOST POPULAR
• $500 Enterprise: 650 credits, 800 trial lines

All with 20% discount applied.

Create subscriptions, extend/renew, suspend/reactivate, bulk operations, credit system, sales reports, custom DNS, API access, white label, sub-reseller management.

Yes! Create unlimited sub-resellers, set your own wholesale prices, earn commission on all their sales.

Yes! We handle all technical issues for your customers. You focus on selling, we handle the technical side.

Yes, use your own domain and custom DNS. Complete white-label experience with your own brand.

No, credits never expire! Use them anytime, even years later. Perfect for buying in bulk.

Example: $200 pack (240 credits). Sell each for €5 = €1,200 revenue. Your profit: €1,000+ (500% ROI). Many resellers earn $5,000+ monthly.

Complete HTML website with your branding, mobile-optimized, pricing tables, channel lists, FAQ, contact forms, and WhatsApp integration.